Last updated: 26 September 2026
This Shipping Policy explains how Kranti Natural Pvt Ltd (“Kranti Natural”, “we”, “us”) ships orders placed on this website. By placing an order you agree to the terms below.
1. Where we deliver
We deliver to most serviceable pincodes across India through trusted courier partners. We do not currently ship outside India. If your pincode is not serviceable, we will let you know and cancel the order with a full refund of any amount paid.
2. Order processing and dispatch
- Orders are processed and dispatched within 1–2 business days of being confirmed.
- Business days are Monday to Saturday, excluding public holidays.
- Orders placed on Sundays or public holidays are processed on the next business day.
- Bulk / B2B orders may take longer depending on quantity and packing; the timeline will be shared with your quotation.
3. Delivery time
Once dispatched, orders are typically delivered within 3–6 business days, depending on your location. Remote areas and pincodes with limited courier coverage can take a little longer. Delivery timelines are estimates, not guarantees, and can be affected by weather, strikes, festivals, or other events outside our control.
4. Shipping charges
We currently offer free shipping on all orders. Any applicable charge is shown clearly in your order summary before you pay.
Cash on Delivery (COD) is available on eligible orders. The option appears at checkout if your order qualifies.
5. Order tracking
When your order is dispatched we share the courier and tracking details. Registered customers can also follow the order status any time from My Account → Orders. If you checked out as a guest, contact us with your order number and we will share the latest status.
6. Delivery attempts and failed deliveries
Our courier partner will usually attempt delivery up to three times. Please make sure your address, pincode and phone number are correct and that someone can receive the parcel. If delivery fails because of an incorrect address, an unreachable phone number or repeated refusal to accept the parcel, the order is returned to us. In that case we may re-ship it after you pay the shipping charge again, or cancel it and refund the amount paid after deducting the shipping charges incurred (for COD orders, no refund arises).
7. Damaged or tampered parcels
Please check the parcel at the time of delivery. If the outer packaging looks opened, damaged or tampered with, please do not accept it (or record a video while opening it) and contact us right away. See our Cancellation & Refund Policy for replacement and refund details.
8. Contact us about a shipment
Questions about an order in transit? Call 8860665210 or email wecare.krantinatural@gmail.com with your order number.